Transforming a Site from Ongoing Issues to Long-Term Reliability

When W.L. Chivers Plumbing was first engaged by a residential complex in Kew, the property had been facing frequent blockages, sewer overflows, and emergency callouts. These reactive works were not only costly but also caused repeated disruption to residents and risked long-term structural damage.

  • Full replacement and rerouting of the existing sewer line
  • Installation of new inspection openings and overflow protection
  • Sealing root intrusions and improving system access points
  • Transitioning to a system designed for ongoing maintenance.
The Turning Point

Following a major drainage failure in 2024, our team carried out a detailed investigation that uncovered severe deterioration of the existing earthenware drains, worsened by tree root intrusions and limited access for maintenance.

To address the problem permanently, we developed a comprehensive upgrade and preventative maintenance plan. This included:

  • Full replacement and rerouting of the existing sewer line
  • Installation of new inspection openings and overflow protection
  • Sealing root intrusions and improving system access points
  • Transitioning to a system designed for ongoing maintenance.
The Results

Since completion, the property has seen a significant reduction in emergency plumbing callouts and no unplanned disruptions. With the new system in place, our team now performs scheduled drain cleaning and annual CCTV inspections, ensuring the system stays clear, compliant, and reliable year-round.

The ongoing maintenance plan includes:

  • Quarterly or bi-annual high-pressure jet cleans
  • Scheduled CCTV drain inspections
  • Automated reminders for backflow testing and maintenance cycles
The Outcome

At W.L. Chivers Plumbing, we help property owners and body corporates protect their infrastructure through proactive, preventative plumbing strategies.

  • Lower long-term maintenance costs
  • Improved drainage performance and reliability
  • Extended system lifespan
  • Peace of mind for residents and owners alike
Drainage Through Core Drilling Concrete Wall

Drainage Through Core Drilling Concrete Wall

High Pressure Jet Clean, Before and After

High Pressure Jet Clean, Before and After